An email for payment confirmation will be sent to you. In the email, we attach the final itinerary as well as an invoice.

Yes, Kinabatangan Wetlands Resort offers airport transportation for guests. You are required to book ahead to confirm and provide us  with your flight details.

Yes we can arrange a tour to Sepilok orangutan rehabilitation center before we proceed to the jetty for the 1200 hour departure to the resort.

We can design your program base on your request, an example is a combine package as follows;

3 nights Deramakot Reserve

3 nights Kinabatangan Wetlands Resort

3 nights Danum Valley or 3 nights Tabin Wildlife

In fact can we tailor make your entire tour of Sabah (Borneo) for you. Feel free to contact us about this as we are also a tour company (Capac Travel Service) which handles ground tours as well.

Yes, our chalets are air-conditioned and electricity supply is 24 hours provided by solar panels and generators

An extension of one hour is usually allowed if conditions permit. There is an extra charge per pax for any additional hours afterwards.

Yes we do accept Mastercard, Visa and American Express and card payment is preferred over cash payment.

No, we do not have internet access in the rooms. We are working on it.

We do not provide an in house laundry service. We do provide next day laundry service done by a proper dry cleaner. Feel free to consult the guides or staff for more information if the service is needed.

You do not need leech socks, proper shoes should be sufficient as we are only walking on the resort boardwalk. We do not actually step on the ground when you are in the resort.